Most of the people around you battle with understanding what Organisation Development is, and what it can do for the organisation. As you get clearer, you can help to grow this powerful alternative to the traditional ways of managing organisational life....

Imagine a sizable company, where about half the people are factory workers, much of the rest are professionals, and then of course, there are administration, support and “Management”. COVID19 struck and retrenchments are inevitable, but that’s not the end of it – most are losing...

Earlier this year, a partner in Dubai approached us to develop a programme for “30 young nationals” in a Dubai government agency, who were not yet in leadership/management roles, but were identified as high potential candidates for such roles. This was an interesting assignment, and...

Our world, both at work and elsewhere, demands that we step up and take the lead. The Hopi prophecy famously said that “we are the ones we have been waiting for”. And we have been waiting. We have, like the maids in the biblical parable,...

Crisp and early on the morning of the 17th July we had yet again a full house, the subject, Customer Centricity. The morning scene was that of people from different organisations and disciplines meeting each other around the breakfast spread and sharing a cup of...