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Effective Business Partnering

Enabling support functions to better partner with business and enable strategic execution

Live Facilitator Lead Course – NQF Level 8 equivalent

Effective Business Partnering is the process of contracting with internal stakeholders to effectively and constructively manage expectations and increase engagement, with the aim of interdependently achieving desired outcomes, in an effective and healthy way.

 

Effective Business Partnering involves a process of building a community of internal consultants, who contribute to building a culture of Partnership and collaboration.

 

This Skills Programme enables internal consultants to understand the process, boundaries, context and complexity of their role, and to be able to leverage the knowledge gained, to positively influence and guide community members in pursuit of desired outcomes.

The need for this module

Empower practitioners at all levels with the necessary skills to assert themselves more confidently and efficiently in their internal consulting roles.

What content, tools or techniques will we work with?
  • Liberating structures
  • Group Work
  • Practical sessions
  • Effective Business Partnering Methodologies
  • Managing and making sense of organisational issues using the SCN
  • Responding to organisational issues through the E&A landscape
  • Enneagram
What are the expected understanding/knowledge outcomes?

Ensure that you and/or your unit is taken seriously by your company by having the necessary skills to assert yourself like an external consultant. Get better results internally by learning how to influence colleagues and decision makers more effectively. Learn how to grasp OD issues like a seasoned consultant.  Learn to use innovative tools like the Starfish Change Navigator to position and understand issues more effectively. Learn how to partner and collaborate better to get results like an external consultant.

What are the expected behavioural outcomes?
  • Manage expectations and boundaries
  • Build a space of interdependence with your stakeholders to increase enrollment and authentic engagement
  • Explore and apply the stages of the internal consulting process and internalise the key success factors for each
  • Contribute to the building of a community of internal consultants, and to building a constructive culture of partnership and collaboration
  • Understand your role as and effective business partner to internal and external clients
  • Understand the context and complexity of internal consulting so that organisations can be effective, in a healthy way
  • Expand your self-awareness as a meta skill for effective consulting
  • Leverage your internal consulting role and increase your influence as a partner to your client
Class Duration

3-days or 24-hours

Curriculum

Effective Business Partnering is the process of contracting with internal stakeholders to effectively and constructively manage expectations and increase engagement, with the aim of interdependently achieving desired outcomes, in an effective and healthy way. Effective Business Partnering involves a process of building a community of internal consultants, who contribute to building a culture of Partnership of collaboration. This Skills Programme enables internal consultants to understand the process, boundaries, context and complexity of their role, and to be able to leverage the knowledge gained, to positively influence and guide community members in pursuit of desired outcomes.

Syllabus
SESSION 1

Explore your consulting landscape  Identify the tensions inherent in this landscape  Embark on a journey of making yourself more powerful: – Living by the values that underpin internal consulting/specialist roles – Applying a consulting framework and process in a disciplined manner – Influencing a return to ‘boundary’ in organisational systems that engage you only at the point of ‘choice’ or implementation  Start building self-awareness – Self as instrument – Your type/style/motivations – Enneagram/Other and what this means for how you show up in your consulting process  Assess your level of practice and determine areas for development

 

SESSION 2

Consulting Lab 1 – Issue framing and what you pay attention to.  Explore your personal power resources and how these contribute to your level of credibility in the organisation.  Build your own “trust equation”.  Identify your political network and sphere of influence.  Explore your type/style/motivations relative to the pursuit of goals and in relation to how your clients might pursue goals.  Consulting Lab 2 – Getting past the ‘gatekeeper’.  Your consulting conversations.  The contracting process.  Consulting Lab 3 – Discovery and contracting conversation.

 

SESSION 3

Consulting Lab 4 – Build your scenario and real play.  Ramp up the learning.  Dealing with resistance. Consulting Lab 5 – Real play the next step of the scenario.  Consolidate key learnings.  Continue your learning – development plan Information session – post workshop assignment and exam.

Assessment

Assessment is an integral component contributing to the success of this module. Participants will be required to participate in a variety of assessment activities that include but are not limited to assignments, action learning projects, case studies and examinations.

The WorldsView™ Academy Learning Process

The WorldsView™ Academy Learning Process underlies all WorldsView™ programmes and is informed by progressive research about learning in contemporary environments. Our learning process consists of four learning channels:

  • E-Learning platform that provides both a base for becoming familiar with  the field of each programme, as well as a space for ongoing exploration;
  • A Classroom engagement where our faculty facilitate rich conversations  and learning experiences to deepen understanding of the field;
  • A Workplace Application, often in the form of a workplace project, to   root learning in the actual work experience of learners and to ensure practical relevance and embodied understanding;
  • and an Assignment/Evaluation, usually a portfolio of evidence combined with an examination, to confirm learning and conform to external examination board requirements, e.g. the Council on Higher Education, to formalise qualification.
Academic Faculty

Only highly qualified and experienced organisation development practitioners are appointed as Faculty in WorldsView Academy. Faculty members are selected in accordance with the specific module criteria as approved by the Academic Board. The requirements for the appointment of Faculty include relevant academic qualifications, experience in developing organisations and facilitation or lecturing experience.

Quality Standards in Programme Development

A quality education programme begins with the development of quality modules and courses. World-class design and development standards are deeply entrenched in every programme module, setting WorldsView Academy apart from other educational programmes. Our design and development policies, frameworks and principles guarantee robust processes in the development of learning programmes and material.

 

These include:

  • Highly qualified and experienced development Faculty.
  • A robust development process.
  • Numerous Academic Board and peer reviews.
  • Integrated Learning.
  • Core themes and philosophies that underpin all modules, ensuring learning coherence.
Who should attend?

Internal and external consultants, business partners, management consultants, managers, HR practitioners and Organisation Development practitioners, change practitioners and organisational and community leaders. Anyone who leads and/or influences individuals, teams, groups or organisations, who want to empower themselves or their team with crucial consulting skills.

Entry Requirements
  •  NQF level 7 or equivalent
  •  Age exemption (23 years or older)
  •  English at NQF level 6 or equivalent
In-company and Customisation Options

At WorldsView™ Academy, we understand that companies have unique organisational needs, which is why we offer customised training and development solutions to best suit your particular requirements. Please contact us for further information in this regard.