Facilitation Skills

Broadening and enhancing your facilitation practice

Live Facilitator Lead Course – NQF Level 5

Practitioners often find themselves designing and running meetings using techniques which are unable to respond appropriately to the context or address organisational issues. How do we avoid using the same limited or outdated tactics over and over again? Building your toolkit of techniques and models is critical to creating better meetings and workshops, resulting in powerful impacts.


The ability to effectively facilitate groups of people is an increasingly important and sought-after skill in organisations today. The facilitation of meetings, workshops, planning sessions and other group processes increases productivity, drives better planning and, ultimately, better business decisions. This 2-day skills programme will provides the necessary skills and techniques for successfully planning, preparing for and facilitating a variety of organisational and group processes.

The need for this module

In your role as a practitioner you may be called upon to design and run meetings, workshops or conferences for various stakeholders with multiple agendas. Knowing which tactic will best suit any given situation is pivotal to the success of any facilitation process.


In Facilitation Skills you will learn how to design effective facilitation processes, selecting and combining appropriate facilitation techniques. You will receive personalised feedback from peers and a Master Facilitator to guide your practice and facilitation skills development.


The Facilitation Skills process is designed to help you grow your confidence as a facilitator, enabling you to have a greater impact in facilitating powerful meetings, workshops and engagements.

What will be covered?
  • Design a facilitation process, select and combine appropriate facilitation techniques
  • Engage with facilitation competencies for self-assessment and development.
  • Practice and develop your facilitation skills through personalised feedback from peers and a Master Facilitator
  • Develop fundamental facilitation skills, including powerful questioning, moving groups to insight, managing energy and engaging the whole person
  • Experience and practise various facilitation techniques
What content, tools or techniques will we work with?
  • The art of convening
  • Liberating structures
  • Theory and practical
What are the expected understanding/knowledge outcomes?
  • Demonstrate a basic understanding of the responsibility and ethics of facilitation
  • Demonstrate a basic understanding of the theoretical constructs which underpin effective facilitation practice
  • Learn to design a facilitation process, selecting and combining appropriate facilitation techniques.
  • Develop fundamental facilitation skills, including powerful questioning, moving groups to insight, managing energy and engaging the whole person.
  • Clarify the purpose of a facilitative process.
  • Broaden your facilitation techniques repertoire.


This module also explores the WorldsView™ Academy Facilitator accreditation model, which lays the groundwork for you to be accredited in the Purposeful Teams™, Nine Conversations in Leadership™ and Heart of Leadership© intervention processes.

What are the expected behavioural outcomes?
  • Facilitate ethically and responsibly, for maximum impact
  • Source, identify, select and demonstrate appropriate facilitation tools, techniques and methods
  • Listen actively in a facilitative process
  • Experience and practice various facilitation techniques
  • Practice and develop your facilitation skills through personalised feedback from peers and a Master Facilitator
Class Duration

2-days or 16-hours


Assessment is an integral component contributing to the success of this module. Participants will be required to participate in a variety of assessment activities that include but are not limited to assignments, action learning projects, case studies and examinations.

The WorldsView™ Academy Learning Process

The WorldsView™ Academy Learning Process underlies all WorldsView™ programmes and is informed by progressive research about learning in contemporary environments. Our learning process consists of four learning channels:

  • E-Learning platform that provides both a base for becoming familiar with  the field of each programme, as well as a space for ongoing exploration;
  • A Classroom engagement where our faculty facilitate rich conversations  and learning experiences to deepen understanding of the field;
  • A Workplace Application, often in the form of a workplace project, to   root learning in the actual work experience of learners and to ensure practical relevance and embodied understanding;
  • and an Assignment/Evaluation, usually a portfolio of evidence combined with an examination, to confirm learning and conform to external examination board requirements, e.g. the Council on Higher Education, to formalise qualification.
Academic Faculty

Only highly qualified and experienced organisation development practitioners are appointed as Faculty in WorldsView Academy. Faculty members are selected in accordance with the specific module criteria as approved by the Academic Board. The requirements for the appointment of Faculty include relevant academic qualifications, experience in developing organisations and facilitation or lecturing experience.

Quality Standards in Programme Development

A quality education programme begins with the development of quality modules and courses. World-class design and development standards are deeply entrenched in every programme module, setting WorldsView Academy apart from other educational programmes. Our design and development policies, frameworks and principles guarantee robust processes in the development of learning programmes and material.


These include:

  • Highly qualified and experienced development Faculty.
  • A robust development process.
  • Numerous Academic Board and peer reviews.
  • Integrated Learning.
  • Core themes and philosophies that underpin all modules, ensuring learning coherence.
Who should attend?
  • Team leaders
  • Business partners
  • Facilitators
  • Management consultants
  • Trainers
  • Change practitioners
  • Organisational and community leaders
  • HR practitioners and Organisation Development practitioners
Entry Requirements
  • National Senior Certificate/Grade 12/NQF level 4 (or equivalent)
  • Age exemption (23 years or older)
  • English at grade 12/NQF level 4 or equivalent
In-company and Customisation Options

At WorldsView™ Academy, we understand that companies have unique organisational needs, which is why we offer customised training and development solutions to best suit your particular requirements. Please contact us for further information in this regard.